Refund & Cancellation Policy

Cancellation & Refund Policy

Mindset Mingle is committed to maintaining a fair and transparent cancellation and refund process for both guests and hosts.

Customer Cancellations

Customers may cancel their booking up to 24 hours before the scheduled experience or event to receive a full refund.

Cancellations made less than 24 hours before the scheduled start time, including no-shows, are not eligible for a refund.

Non-Cancellable & Non-Refundable Bookings

Certain events, ticketed experiences, workshops, promotional bookings, or limited-capacity sessions may be designated as non-cancellable and non-refundable. Such conditions will be clearly communicated and displayed at the time of booking.

Cancellation by Host or Mindset Mingle

If an experience or event is cancelled by the Host or by Mindset Mingle due to unforeseen circumstances, including but not limited to safety concerns, weather conditions, operational issues, or insufficient participation, customers will be offered:

• A full refund, or
• The option to reschedule or attend a future session, where applicable.

Refund Processing

Approved refunds are generally processed within 5–7 business days through the original payment method used during booking. Processing timelines may vary depending on the payment provider or banking institution.

Non-Refundable Situations

Refunds will not be provided in the following situations:

• Failure to attend the booked experience or event
• Partial attendance or voluntary early departure
• Violation of Mindset Mingle Terms & Conditions
• Bookings explicitly marked as non-refundable at the time of purchase

Contact Us

For cancellation requests, refund inquiries, or support assistance, please contact: